Support
Talk to a human.
Real people, not a bot. Send us a message and we'll come back within 24 hours on weekdays.
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Response time
Within 24 hours, Monday to Friday.
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Order questions
Chasing a parcel? Track your order first — it's usually faster.
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Returns
30 days to change your mind. Message us and we'll send instructions.
Quick answers
Before you write in.
Can I use PovBuds Pro in the rain? +
Yes. They're rated IP56 for rain, splashes, sweat and wet hands. They're not built to be submerged.
How long does the battery last? +
About 12 hours on a full charge, depending on how much continuous video you record.
What is your return policy? +
30 days from delivery. Message us and we'll send return instructions.
Where do you ship from? +
Several fulfilment centres, so your order goes out from whichever is closest to you.